Return and Exchange Policy
We are happy to accept returns of unused items in their original condition (unwashed, un-damaged, with tags attached) within 7 days of delivery for refund or online gift card.
Please initiate return request through our customer care team at support@aanujjkapoorlaybels.in or call / WhatsApp us at +91-9371120505 for assistance.
We do not offer refunds on , accessories unless its quality defect, customised prod-ucts (made to order), products mentioned as Pre-order, products can be Altered to the Size Specifications at our Store.
Return product price INR 6,000 and above a refund will be issued through Gift card.
“Please note that processing returns and exchanges may take up to 15 days from the date the return request is initiated”
Please note that sale items are not eligible for returns or exchanges.
Unless you received them in a poor/broken/damaged condition, we will send you a replace-ment of the same product. In the event of non-availability of the product, we will issue you a refund via online gift card.
For all eligible returns, we will issue a online gift card immediately after we receive the products from your end and its pass quality check process. Return process may take up to 7-8 days.
Any complaint that is reported after 7 days of delivery will not be accepted.
Note: There might be duties/taxes applicable when you return items to us, so kindly do not ship anything back to us without writing to our customer care. We will not be liable to pay any duties/taxes arising due to return shipment.
EASY ONLINE RETURNS AND EXCHANGE.
We offer free reverse pick-up services for all orders shipped within India.
The return package will be picked up within 1-2 business days, you can verify ‘Return ID’ with the courier boy at the time of pickup.
Kindly follow the below process for order returns:
1. Take a copy of the order/invoice sheet and circle the product/s you are returning.
2. Pack the item/s you wish to return in the original delivery package if possible, Please ensure that the product is unused and in the same condition as you received it and all the tags are intact.
3. Insert the order/invoice sheet and ensure that the parcel is packed properly.
4. When our courier partner arrives, hand over the parcel. Once we receive the re-turned courier, the refund process will be initiated for the items returned. Once pro-cessed, it may take upto 5-7 working days for the refund amount to get credited at its source.
5. Return request for online orders can be raised within 7 days of order delivery.
